Karen Ng
About Karen Ng
Karen Ng is a Senior Customer Success Manager with extensive experience in customer success and marketing roles across various companies in Australia and Singapore. She holds a Bachelor of Arts in New Media & Communications from the National University of Singapore.
Current Role at Partnerize
Karen Ng serves as a Senior Customer Success Manager at Partnerize, a position she has held since 2023. In this role, she focuses on enhancing customer relationships and ensuring the successful implementation of Partnerize's solutions. Her experience in customer success allows her to effectively address client needs and optimize their use of the platform.
Previous Experience at Partnerize
Prior to her current role, Karen worked at Partnerize as a Customer Success Manager from 2022 to 2023. During this time, she was responsible for managing client accounts and ensuring customer satisfaction. Her contributions helped clients achieve their business objectives through effective use of Partnerize's services.
Work History at Reebonz
Karen held multiple positions at Reebonz, a luxury e-commerce platform. She served as a Senior Executive in Global Marketing from 2012 to 2014, where she contributed to marketing strategies. Later, she worked as a Sales & Marketing Manager from 2016 to 2018, focusing on sales initiatives and market growth in Australia and New Zealand.
Educational Background
Karen Ng studied at the National University of Singapore, where she earned a Bachelor of Arts (B.A.) in New Media & Communications from 2007 to 2010. This educational background provided her with a solid foundation in communication strategies and media management, which she has applied throughout her career.
Career Progression in Marketing and Customer Success
Throughout her career, Karen has gained extensive experience in marketing and customer success roles. She worked at various companies, including The Body Shop as Assistant Public Relations & Values Manager and Rakuten Advertising as Senior Account Manager. Her diverse experience across different sectors has equipped her with a comprehensive understanding of customer needs and marketing strategies.