Karyn Tooke
About Karyn Tooke
Karyn Tooke is a Technical Support Manager at Partnerize, with a background in Business Management from Northumbria University. She has extensive experience in leading change initiatives and excels in internal communications and project management.
Work at Partnerize
Karyn Tooke has been serving as the Technical Support Manager at Partnerize since 2015. In this role, she is responsible for overseeing technical support operations and ensuring effective communication between the technical team and clients. Her tenure at Partnerize has spanned nine years, during which she has also held the position of Service Improvement Analyst from 2013 to 2015. Her experience in these roles has contributed to her expertise in managing change and improving service delivery.
Education and Expertise
Karyn Tooke studied Business Management at Northumbria University from 2004 to 2007, where she achieved a Diploma of Higher Education. This educational background has provided her with a solid foundation in business principles, which she applies in her professional roles. Karyn specializes in internal communications, project management, incident management, and managing change, showcasing her diverse skill set in technical support and organizational improvement.
Background
Before joining Partnerize, Karyn Tooke worked at 2e2 in various capacities. She served as a Customer Service Improvement Analyst from 2010 to 2011 and later as the Colleague Engagement Lead from 2011 to 2013. Her experiences at 2e2 helped her develop strong skills in customer service and colleague engagement, which she has carried into her current role at Partnerize.
Achievements
Karyn Tooke has a strong background in leading and supporting change initiatives within organizations. Her excellent communication skills enable her to forge positive relationships with colleagues, customers, and key stakeholders. This ability has been instrumental in her roles, particularly in enhancing service delivery and fostering collaboration among teams.