Madeleine Russo
About Madeleine Russo
Madeleine Russo serves as the Senior Director of Services for JAPAC at Partnerize, where she has worked since 2023. With extensive experience in account management and service roles across various companies, she has successfully led transformation projects and achieved significant growth in client services.
Current Role at Partnerize
Madeleine Russo serves as the Senior Director of Services for the JAPAC region at Partnerize. She has held this position since 2023 and is based in Sydney, New South Wales, Australia. In her current role, she oversees service delivery and client engagement strategies, focusing on enhancing customer success and operational efficiency across the region.
Previous Experience at Partnerize
Prior to her current role, Madeleine Russo worked at Partnerize as the Director of Services for the ANZ region from 2021 to 2023. She also held the position of Customer Success Manager for a brief period in 2021. During her tenure, she contributed to the growth and development of client services, playing a key role in expanding the company's reach in Australia and New Zealand.
Career Background
Madeleine Russo has a diverse career history in the digital marketing and services sector. She began her professional journey at US Sports Camps as a Nike Volleyball Camp Counselor in 2011. She then transitioned to various roles in marketing and account management, including positions at Awin Global and Brand Value Accelerator, where she restructured teams and drove profitability.
Education and Qualifications
Madeleine Russo earned her Bachelor of Arts in Business Management Economics from the University of California, Santa Cruz, where she studied from 2009 to 2013. Her educational background provides a solid foundation for her career in business services and client management.
Achievements in Service Delivery
Throughout her career, Madeleine Russo has played a significant role in transformation projects aimed at restructuring global best practices for managed services. Notably, she achieved a 250% growth in team size and a 366% increase in client portfolio within the first year of overseeing the business remit in Australia and New Zealand.