Stephanie Thomson
About Stephanie Thomson
Stephanie Thomson is a Senior Customer Success Manager at Partnerize, where she has worked since 2023. She has extensive experience in customer success and administrative roles, having previously held positions at NCFE and RWE npower.
Current Role at Partnerize
Stephanie Thomson serves as a Senior Customer Success Manager at Partnerize, a position she has held since 2023. In this role, she is responsible for ensuring customer satisfaction and success, leveraging her extensive experience in client services and management. Her current work is based in Newcastle-upon-Tyne, England.
Previous Experience at Partnerize
Prior to her current role, Stephanie Thomson worked at Partnerize in various capacities. She was a Customer Success Manager from 2020 to 2023, focusing on client engagement and support. Before that, she served as the Client Services Team Lead from 2018 to 2020, where she managed team operations and client relationships.
Experience at NCFE
Stephanie Thomson has a history of working at NCFE, where she held multiple positions. She served as a Personal Assistant to the Chief Executive for one year during a maternity cover from 2014 to 2015. Additionally, she worked as a Personal Assistant to the Commercial and Finance Director for ten months in 2017. From 2015 to 2017, she was the Executive Assistant to Directors, contributing to the organization's administrative functions.
Background in Administration and Management
Stephanie Thomson began her career in administration and management at RWE npower, where she worked as a Personal Assistant and Management Support Team Manager from 2007 to 2012. She also gained experience as a Service Coordinator at City Executive Centres from 2005 to 2006. Her diverse background in administrative roles has equipped her with valuable skills in management and customer service.
Education and Professional Development
Stephanie Thomson pursued her education at Greencroft Comprehensive School, achieving her GCSE from 1998 to 2003. She furthered her studies at ITEC North East Ltd, obtaining an NVQ Level 2 in Business Administration from 2003 to 2004. Additionally, she studied at the Institute of Leadership and Management (ILM), where she completed a course in Leadership and Management from 2010 to 2011.