Benjamin Harry
About Benjamin Harry
Benjamin Harry is a Support Engineer at Patchwork Health in London, England, with a strong background in healthcare and customer support. He holds a Master's degree in Interactive Media Practice and a Bachelor's degree in Computer Games Development from the University of Westminster.
Current Role at Patchwork Health
Benjamin Harry currently serves as a Support Engineer at Patchwork Health, a position he has held since 2022. His role involves providing specialized support within the healthcare sector, leveraging his strong background in the industry. He has been instrumental in adapting communication styles to meet diverse customer needs, which is essential for effective frontline support.
Previous Experience at Patchwork Health
Prior to his current position, Benjamin worked as a Customer Support Executive at Patchwork Health for three months in 2022. This experience allowed him to develop skills in customer service and support, further enhancing his capabilities in his current role.
Background in Customer Support
Benjamin has a solid foundation in customer support, having worked in various roles prior to joining Patchwork Health. He was employed as a Customer Support Assistant at ZAVA for seven months and as a Shift Supervisor at Starbucks for five months. These positions contributed to his ability to thrive in fast-paced environments, a key requirement for his current role.
Educational Qualifications
Benjamin holds a Master's degree in Interactive Media Practice from the University of Westminster, which he completed in 2021. He also earned a Bachelor of Science in Computer Games Development from the same university, graduating in 2018. His educational background provides a strong technical foundation that supports his work in customer support.
Professional Journey
Before his career in customer support, Benjamin experienced a period of unemployment from 2018 to 2020. He also worked as an Administrative Assistant at Glaxo Smith Kline for two years, from 2013 to 2015. This diverse professional journey has equipped him with a range of skills applicable to his current role.