Susana J.
About Susana J.
Susana J. is a Senior Implementation Manager at Patchwork Health, with extensive experience in the health tech industry, including roles at DMC Healthcare, 18 Week Support, and Xyla Elective Care. She specializes in business process improvement and the planning of workforce solutions for NHS services.
Current Role at Patchwork Health
Susana J. serves as a Senior Implementation Manager at Patchwork Health, a position she has held since 2021. In this role, she oversees the recruitment of expert clinical staff for project delivery. Her responsibilities include ensuring effective implementation of health tech solutions and managing operational processes within the organization. Susana's expertise contributes to the development of workforce solutions that align with the needs of the healthcare sector.
Previous Experience in Healthcare Management
Prior to her current role, Susana J. accumulated extensive experience in healthcare management. She worked at DMC Healthcare as a Clinic Coordinator for six months in 2016, followed by a position as Mobilisation Manager at 18 Week Support from 2018 to 2019. Additionally, she served as Project and Mobilisation Manager at Xyla Elective Care from 2019 to 2021. Her earlier roles include Clinical Ward Administrator at HCA Healthcare UK and Health and Wellbeing Facilitator at Age UK.
Education and Qualifications
Susana J. studied at Westminster Business School, where she earned a Bachelor of Arts degree from 2009 to 2012. This educational background provided her with foundational knowledge and skills that support her career in healthcare management and operational processes within the health tech industry.
Expertise in Health Tech and CQC Services
Susana J. has developed strong operational management skills within the health tech industry. She specializes in planning and developing waiting list initiatives and workforce solutions. With over five years of experience in planning and delivering CQC regulated services for the NHS, she focuses on business process improvement to enhance service delivery and operational efficiency.
Community Engagement and Advisory Roles
Before her roles in management, Susana J. worked as a Community Engagement Advisor at Evelyn Oldfield Unit from 2014 to 2015. This position involved engaging with community members to promote health and wellbeing initiatives. Her experience in this role complements her extensive background in healthcare, emphasizing her commitment to improving health services and community support.