Amy Hockman
About Amy Hockman
Amy Hockman serves as the Vice President of Digital Experience at Patelco Credit Union, bringing extensive experience from her previous roles at Charles Schwab and PwC, where she focused on digital services and audit management.
Current Role at Patelco Credit Union
Amy Hockman serves as the Vice President of Digital Experience at Patelco Credit Union, a position she has held since 2021. In this role, she focuses on enhancing the digital experience for members, leveraging her extensive background in financial services and digital transformation. Her experience in this capacity contributes to the credit union's commitment to providing innovative and user-friendly digital solutions.
Previous Experience at Charles Schwab
Hockman has held multiple vice president positions at Charles Schwab, where she worked from 2006 to 2019. Her roles included Vice President of the Schwab Bank Project Office, Project Services, and Digital Services. During her tenure, she led significant initiatives such as the implementation of a unified platform that supported Schwab's Paperless effort, achieving a 43% increase in adoption and a $65 million annual cost reduction.
Professional Background at PwC
Before her time at Charles Schwab, Hockman worked at PwC from 1989 to 2000. She began as an Audit Manager and progressed through various roles, including Principal Consultant in the Investment Management and Securities Consulting Group. Her responsibilities included supervising audits across a range of investment types, such as debt, equity, and derivatives, which provided her with a solid foundation in financial analysis and compliance.
Educational Background
Hockman studied at the University of Illinois Urbana-Champaign, where she earned a Bachelor's degree in Accountancy from 1985 to 1989. This educational background equipped her with the necessary skills and knowledge in accounting principles, which she has applied throughout her career in finance and consulting.
Achievements in Operational Transformation
Hockman delivered an operational transformation utilizing Agile methodologies, which improved quality and established a new centralized organization in response to the 2008 financial collapse. This initiative reflects her ability to adapt to industry challenges and implement effective solutions that enhance organizational performance.