Jennifer Lopez
About Jennifer Lopez
Jennifer Lopez serves as the Manager of Member Experience at Patelco Credit Union, a position she has held since 2021. With over two decades of experience at Patelco, she has held various roles, including Branch Manager and Regional Group Manager.
Current Role at Patelco Credit Union
Jennifer Lopez serves as the Manager of Member Experience at Patelco Credit Union. She has held this position since 2021, contributing to the organization for three years in Dublin, California. In her role, she focuses on enhancing the overall experience for members, ensuring that their needs are met effectively.
Previous Positions at Patelco Credit Union
Prior to her current role, Jennifer Lopez held several positions at Patelco Credit Union. She worked as the Voice of the Member for six months in 2021. From 1995 to 2008, she served as a Branch Manager, overseeing branch operations for 13 years. Following that, she was a Regional Group Manager from 2008 to 2017, managing operations in the Sacramento area for nine years. Additionally, she worked as the Specialized Accounts Manager in Centralized Support from 2017 to 2021.
Experience in Member Services
Throughout her career at Patelco Credit Union, Jennifer Lopez has gained extensive experience in member services. Her roles have involved direct interaction with members, addressing their concerns, and improving service delivery. This experience has equipped her with insights into member needs and preferences, which she leverages in her current position.
Career Timeline at Patelco Credit Union
Jennifer Lopez's career at Patelco Credit Union spans multiple roles and over two decades. She began as a Branch Manager in 1995 and transitioned to various leadership roles, including Regional Group Manager and Specialized Accounts Manager. Her current position as Manager of Member Experience reflects her long-standing commitment to the organization and its members.