Joanna Barnett
About Joanna Barnett
Joanna Barnett is a Scrum Master at Patelco Credit Union, where she has worked since 2018. She has a background in IT project management and has held various roles in credit unions, including Computer Operations Coordinator and System Team Manager.
Work at Patelco Credit Union
Joanna Barnett has been serving as a Scrum Master at Patelco Credit Union since 2018. In this role, she focuses on facilitating project work and execution related to Core Operations. Her responsibilities include creating implementation plans and managing 'go-live' events. Joanna leads daily SCRUM meetings and participates in bi-weekly SCRUM of SCRUMs meetings, ensuring effective communication and collaboration among teams. She acts as a primary vendor liaison for service requests and incident reporting, enhancing operational efficiency.
Previous Experience at Pacific Service Credit Union
Before joining Patelco Credit Union, Joanna worked at Pacific Service Credit Union as a Computer Operations Coordinator from 2015 to 2018. During her three years in this position, she contributed to the management of computer operations, supporting the credit union's technological needs and ensuring smooth operational processes.
Background in Technology Credit Union
Joanna has extensive experience from her time at Technology Credit Union, where she held multiple roles. She served as a System Team Manager from 2002 to 2010 for eight years, followed by a position as a System Operations Specialist for eight months in 2010. Her tenure at Technology Credit Union provided her with a solid foundation in IT project management and operational support.
Education and Expertise
Joanna Barnett has a diverse educational background. She studied at California State University-San Bernardino, where she earned a Bachelor's degree in Art/Business from 1981 to 1988. She also pursued Business Administration and Management at the same university from 1991 to 1996. Additionally, she completed continued education programs at the College of the Redwoods in 2011 and at the University of Nevada-Las Vegas from 2011 to 2012. Joanna is certified in v4 SAFe AGILE for Practitioners and Scrum Master.
Project Management Skills
Joanna possesses extensive skills in IT project management. She has experience with new application testing and implementation using tools such as TargetProcess and JIRA. Joanna assists Team Leads with Story and Task development, identifying incremental goals and iteration deliverables. She is also proficient in project and procedure documentation using Confluence and collaborative environments like MS Teams. Her strong focus on business continuity planning and disaster recovery includes planning, testing, and documentation.