Katie Knopp
About Katie Knopp
Katie Knopp is a Member Service Specialist at Patelco Credit Union, where she has worked since 2012. She holds a Bachelor's degree in Finance from San Jose State University and has experience in customer service and auditing.
Work at Patelco Credit Union
Katie Knopp has been employed at Patelco Credit Union since 2012, serving in various capacities including Member Service Specialist and Team Lead. In her role, she conducts daily, weekly, and monthly audits, ensuring compliance and accuracy in operations. Additionally, she is responsible for training new employees transitioning from the teller line to the platform side, facilitating their development and integration into the team. Her extensive experience at Patelco has contributed to her expertise in member services.
Education and Expertise
Katie Knopp earned her Bachelor of Business Administration with a focus on Finance from San Jose State University, where she studied from 2009 to 2011. Prior to that, she obtained an Associate's degree in Business Administration and Management from Solano Community College, completing her studies from 2006 to 2008. Her educational background provides her with a solid foundation in business principles, which she applies in her current role at Patelco Credit Union.
Previous Work Experience
Before joining Patelco Credit Union, Katie Knopp worked at Chick-fil-A as a cashier from 2007 to 2011 in Atlanta, Georgia. This role helped her develop customer service skills and a strong work ethic. Additionally, she served as Event Staff for the City of Suisun City from 2006 to 2007, gaining experience in event management and public service. These positions contributed to her professional growth and prepared her for her current responsibilities.
Certifications and Skills
Katie Knopp holds an NMLS certification, which qualifies her to handle mortgage applications. This certification enhances her capabilities in the financial services sector, particularly in member services related to mortgage products. Furthermore, she has been a notary for over a year, adding to her professional qualifications and enabling her to assist members with various documentation needs.