Meaghan Whitehorn
About Meaghan Whitehorn
Meaghan Whitehorn is a Senior Member Services Representative at Patelco Credit Union, where she has worked since 2023. With a diverse background in customer service across various industries, she focuses on understanding individual customer needs and providing personalized service.
Work at Patelco Credit Union
Meaghan Whitehorn has been employed at Patelco Credit Union as a Senior Member Services Representative since 2023. In this role, she focuses on understanding individual customer needs and providing personalized service. She collaborates cross-functionally to address complex account inquiries and member concerns, showcasing her ability to work effectively within a team.
Previous Experience in Customer Service
Before joining Patelco Credit Union, Meaghan Whitehorn held various positions that contributed to her customer service expertise. She worked as a Restaurant Manager at Aloha Sushi from 2021 to 2022, where she managed operations and customer relations. Additionally, she served as a Bartender at Daily Grill from 2016 to 2018, gaining experience in the food and beverage industry. She also briefly worked as a Sales Development Representative at Lumen Technologies in early 2023, further diversifying her background in IT sales.
Education and Expertise
Meaghan Whitehorn studied at Sonoma State University, where she earned a Bachelor of Arts in English Language and Literature from 2013 to 2015. Prior to that, she attended Santa Barbara City College, achieving an Associate's degree from 2010 to 2013. Her educational background supports her strong communication skills and understanding of customer needs, which she applies in her current role.
Background and Interests
Meaghan Whitehorn has a diverse background that includes experience in banking, IT sales, and the food service industry. Outside of her professional life, she enjoys hiking with her dog and cooking family recipes, reflecting her interests in outdoor activities and culinary arts. These personal pursuits contribute to her well-rounded character and ability to connect with customers.