Phuong Tran
About Phuong Tran
Phuong Tran is a Senior Member Service Representative at Patelco Credit Union, with a diverse background in banking and retail management. They have held various roles at companies such as Wells Fargo Bank, Old Navy, and Banana Republic, accumulating extensive experience in customer service and pricing analysis.
Work at Patelco Credit Union
Phuong Tran has been employed at Patelco Credit Union as a Senior Member Service Representative since 2020. In this role, Tran is responsible for providing exceptional service to members, assisting with account inquiries, and facilitating transactions. The position requires strong communication skills and a thorough understanding of financial products and services, which Tran has developed throughout their career.
Previous Experience in Banking
Prior to joining Patelco Credit Union, Phuong Tran worked at Wells Fargo Bank in various roles. Tran served as a Service Manager from 2009 to 2013, overseeing customer service operations in San Jose. Additionally, Tran held the position of Personal Banker and Service Supervisor at Wells Fargo from 2005 to 2009 in Hayward, California. This extensive experience in banking has provided Tran with a solid foundation in customer service and financial management.
Experience in Retail and Pricing Analysis
Phuong Tran has also gained valuable experience in the retail sector. Tran worked at Old Navy as an Inventory Strategy Analyst/Pricing Execution from 2017 to 2019. Prior to that, Tran was a Stock Attendant at Banana Republic/Gap Inc. from 2002 to 2005 in San Jose. Additionally, Tran served as a Pricing Analyst at WORLDPAC from 2015 to 2017 in Newark, California. These roles involved analyzing inventory and pricing strategies, contributing to effective retail operations.
Education and Qualifications
Phuong Tran completed high school at Hayward High School, earning a diploma from 1996 to 2000. Tran furthered their education at De Anza College, where they achieved a General Education qualification from 2001 to 2004. Tran then attended Heald College, obtaining an Associate of Applied Science Degree in Information Technology from 2008 to 2010. This educational background supports Tran's analytical skills and knowledge in the financial and retail sectors.