Stephanie Mueller
About Stephanie Mueller
Stephanie Mueller is a Member Services Specialist at Patelco Credit Union in Folsom, California, with over 24 years of experience in customer service, primarily in the banking sector. She has a background in Computer and Information Sciences and holds certificates in Loan Processing from City Colleges of Chicago-Harold Washington College.
Work at Patelco Credit Union
Stephanie Mueller has been serving as a Member Services Specialist at Patelco Credit Union since 2019. In this role, she utilizes her extensive experience in customer service to assist members with their banking needs. Her responsibilities include promoting and selling financial products, ensuring a high level of member satisfaction. Located in Folsom, California, she has effectively contributed to the credit union's mission by demonstrating strong communication skills and a commitment to professionalism.
Experience at NBT Bank
Prior to her current position, Stephanie Mueller worked at NBT Bank as a Bank Teller for 14 years, from 2005 to 2019. During her tenure, she developed a deep understanding of banking operations and customer service. Her long-standing experience in the banking sector has equipped her with the skills necessary to excel in her current role, where she continues to apply her knowledge and expertise in member services.
Education and Expertise
Stephanie Mueller studied Computer and Information Sciences and Support Services at American River College, where she earned a degree in the field. Additionally, she attended City Colleges of Chicago-Harold Washington College, obtaining certificates in Loan Processing and Advanced Loan Processing. This educational background supports her proficiency in banking and customer service, enhancing her ability to assist members effectively.
Customer Service Experience
With over 24 years of experience in customer service, Stephanie Mueller has dedicated a significant portion of her career to the banking industry. Her extensive background has allowed her to develop strong leadership skills and a thorough understanding of customer needs. Known for her organizational skills and professionalism, she handles confidential matters with sensitivity, ensuring a trustworthy environment for clients.
Professional Qualities
Stephanie Mueller is recognized for her confidence, dependability, and thoroughness in her professional responsibilities. She is self-motivated and resourceful, qualities that enhance her effectiveness in customer service roles. Her ability to communicate effectively and perform well under pressure contributes to her success in the banking sector, making her a valuable asset to her team and the credit union.