Frank Peters
About Frank Peters
Frank Peters serves as the Vice President of Practice Strategy and Business Development at PatientPoint® in Chicago, Illinois, a position he has held since 2021. He has extensive experience in technical support and customer retention from his previous roles at Outcome Health.
Work at PatientPoint
Frank Peters serves as the Vice President of Practice Strategy and Business Development at PatientPoint®. He has held this position since 2021 and is based in Chicago, Illinois. In this role, he focuses on developing strategies that enhance practice operations and drive business growth within the healthcare sector.
Previous Experience at Outcome Health
Prior to his current role, Frank Peters worked at Outcome Health for six years in various capacities. He began as a Manager of Technical Support from 2015 to 2017, then advanced to Customer Success Manager for a brief period in 2014. He later served as Director, Head of Technical Support from 2017 to 2019, and subsequently as Director, Head of Technical Support and Customer Retention from 2019 to 2021. His roles involved overseeing technical support and customer retention strategies.
Experience at Target
Frank Peters worked at Target for four years in leadership roles. He served as Executive Team Leader - Softlines from 2009 to 2011 in Rosemont, Illinois, and then as Executive Team Leader - Hardlines from 2011 to 2013. His responsibilities included managing teams and ensuring operational efficiency in retail settings.
Education and Expertise
Frank Peters earned a Bachelor of Science in Business Administration from Northern Illinois University, completing his studies from 2004 to 2009. His educational background provides a foundation for his expertise in business development and strategic planning within the healthcare and retail industries.