Heather Haines
About Heather Haines
Heather Haines serves as an Onboarding Coordinator at PatientPoint® and has extensive experience in customer service and addiction recovery programs. She is a certified life coach with a background in Christian ministry and music education.
Work at PatientPoint
Heather Haines serves as an Onboarding Coordinator at PatientPoint®, a role she has held since 2023. In this position, she is responsible for facilitating the onboarding process for new employees, ensuring they have the necessary tools and resources to succeed. Her work contributes to the overall efficiency and effectiveness of the organization in Cincinnati, Ohio.
Experience in Addiction Recovery Programs
Heather Haines has experience working with individuals in addiction recovery programs. This background equips her with unique insights and skills that are beneficial in her current role, particularly in understanding the challenges faced by individuals in recovery and how to support them effectively.
Education and Expertise
Heather Haines studied at Transformation Academy, where she focused on Life Coaching for 11 months in 2021. She is a certified life coach, specializing in helping individuals find direction and purpose in their lives. Additionally, she studied Christian Ministry at Crown College from 2005 to 2009, achieving a degree in the field.
Background in Customer Experience
Before joining PatientPoint®, Heather Haines worked as a Customer Experience Coordinator at London Computer Systems for nine years, starting in 2015. Her role involved enhancing customer satisfaction and managing client relationships, which further developed her communication and organizational skills.
Skills in Teaching and Mentoring
Heather Haines possesses strong skills in teaching, mentoring, and constructing life skills. Her ability to communicate effectively and manage time efficiently supports her work in both coaching and onboarding roles, allowing her to guide others in their personal and professional development.