Jacqueline Johnson
About Jacqueline Johnson
Jacqueline Johnson is a Field Service Coordinator at PatientPoint® in Tampa, Florida, with over a decade of experience in the health wellness digital media industry. She has previously held various roles at Outcome Health and AccentHealth, demonstrating expertise in managing remote field workforces and utilizing tools like QuickBooks and Salesforce Field Service Lightning.
Work at PatientPoint
Jacqueline Johnson has served as a Field Service Coordinator at PatientPoint® since 2021. In this role, she is responsible for managing field operations and ensuring effective service delivery within the health wellness digital media sector. Based in Tampa, Florida, she has contributed to the organization's mission of enhancing patient engagement through innovative solutions.
Previous Experience in Field Services
Prior to her current position, Jacqueline Johnson worked at Outcome Health from 2017 to 2021. She held multiple roles, including Lead Detailing Services Coordinator and Field Services Coordinator. Her experience at Outcome Health involved overseeing field operations and coordinating services to improve client satisfaction. Additionally, she worked as a Territory Coordinator at AccentHealth from 2013 to 2016, where she managed regional operations.
Education and Expertise
Jacqueline Johnson studied at Bergen Community College and Hillsborough Community College. She possesses expertise in managing remote field workforces and is proficient in using Salesforce Field Service Lightning for coordinating field services. Her experience also includes utilizing QuickBooks for various administrative and management tasks, enhancing her operational efficiency in the health wellness digital media industry.
Career Background
Jacqueline Johnson's career began at SunLabs, Inc., where she worked as a Client Services/Lab Assistant from 2010 to 2012. She then transitioned to AccentHealth, where she held several positions, including Customer Service Verification and Team Lead Detailing Coordinator. Her diverse roles across multiple organizations have equipped her with a comprehensive understanding of field service operations and client management.