Kristin Townsley
About Kristin Townsley
Kristin Townsley serves as a Customer Success Manager at PatientPoint® in the Columbus, Ohio Area, where she has worked since 2018. She has a background in talent acquisition and sales, with previous roles at ARMI, Inc. and a degree in Early Childhood Education from Arkansas State University.
Work at PatientPoint
Kristin Townsley has been serving as a Customer Success Manager at PatientPoint® since 2018. In this role, she collaborates with healthcare providers to implement digital tools and tailored education strategies. Her focus includes enhancing doctor-patient engagement through digital and mobile technology. Townsley works on an omnichannel platform designed to improve health outcomes and patient experiences. Her efforts are directed towards empowering patients, caregivers, and healthcare staff across various care settings.
Previous Experience at ARMI, Inc.
Before joining PatientPoint®, Kristin Townsley worked at ARMI, Inc. in various capacities. She served as the Director of Talent Acquisitions for five months in 2018, following her role as an Account Executive and Field Sales Representative from 2014 to 2017. During her tenure at ARMI, Inc., she gained experience in sales and talent acquisition, contributing to the company's operational success in Little Rock, Arkansas.
Educational Background
Kristin Townsley studied at Arkansas State University, where she focused on Early Childhood Education and Teaching. Her studies spanned from 2011 to 2013, providing her with foundational knowledge and skills relevant to her career in customer success and healthcare education.
Professional Focus and Initiatives
In her current role at PatientPoint®, Kristin Townsley is involved in initiatives that empower patients, caregivers, and healthcare staff. She emphasizes the importance of educational solutions in healthcare settings. Her work aims to improve the overall patient experience and health outcomes through effective communication and technology integration.