Gali Janardhan
About Gali Janardhan
Gali Janardhan is a Team Leader at Patra Corporation, where he has worked since 2011. He has over 12 years of experience in customer care roles and previously served as a Senior Enrollment Executive at Ttk Healthcare Limited from 2008 to 2011.
Work at Patra Corporation
Currently, Gali Janardhan serves as a Team Leader at Patra Corporation, a position held since 2011. In this role, he has contributed to the organization for over 13 years, demonstrating leadership and management skills. His responsibilities include overseeing team performance and ensuring that service level agreements are met. Gali's experience in customer care has been instrumental in enhancing team efficiency and productivity.
Previous Experience at Ttk Healthcare Limited
Before joining Patra Corporation, Gali Janardhan worked at Ttk Healthcare Limited as a Senior Enrollment Executive from 2008 to 2011. During his three years in this role, based in Chennai, Tamil Nadu, India, he developed skills in customer care and enrollment processes. His tenure at Ttk Healthcare Limited laid the foundation for his career in customer service and management.
Education and Expertise
Gali Janardhan completed his education at St. Peter's High School in Visakhapatnam. His academic background has provided him with a solid foundation for his professional career. He possesses strong skills in minimizing turnaround time (TAT) and meeting service level agreements (SLA), which are critical in customer care roles. His expertise extends to various industries, showcasing his adaptability and flexibility in different work environments.
Professional Skills and Tools
Gali Janardhan has developed a diverse skill set over his 12 years of experience in customer care roles. He is proficient in using MS Office, OpenOffice suites, and PDF tools, which are essential for documentation and reporting. Additionally, he is experienced in utilizing social networking sites, enhancing his ability to engage with customers and stakeholders effectively.
Career Achievements
Throughout his career, Gali Janardhan has a proven track record of achieving early promotions and implementing innovations in various industries. His ability to adapt to management discretion has allowed him to thrive in dynamic work environments. Gali's commitment to excellence in customer service has contributed to his professional growth and success.