Tracy Keith
About Tracy Keith
Tracy Keith is a Property and Casualty Insurance Producer at Patra Corporation, with a background in military service and various roles in the insurance and customer service sectors. He holds a Bachelor of Science in Homeland Security from Austin Peay State University and has expertise in insurance industry software.
Work at Patra Corporation
Tracy Keith has been employed at Patra Corporation as a Property and Casualty Insurance Producer since 2020. In this role, she collaborates with a team of commercial insurance professionals to verify policies and issue certificates of insurance. Her responsibilities include utilizing industry-specific software and tools to enhance operational efficiency.
Previous Experience in Insurance and Customer Service
Prior to her current position, Tracy Keith worked at Kemberton Healthcare Services as a Case Specialist for two months in 2016. She also served as a Customer Service Representative at Lowe's Companies, Inc. from 2014 to 2016. These roles contributed to her understanding of customer needs and service delivery in various sectors.
Military Background
Tracy Keith has a significant military background, having served in the US Army from 2006 to 2013. She held positions as a Military Police Officer and later as a Military Police Investigator from 2010 to 2013. This experience provided her with skills in investigation and law enforcement.
Education and Expertise
Tracy Keith studied at Brightwood College, where she achieved a Legal Assistant/Paralegal certification with a GPA of 3.45 in 2016. She also completed her Bachelor of Science in Homeland Security at Austin Peay State University. Additionally, she studied Property and Casualty at ExamFX, becoming an insurance producer in 2020. She is proficient in using various insurance industry software, including Sagitta, AMS 360, and Image Right.
Role as Veteran Affairs Representative
From 2013 to 2014, Tracy Keith worked as a Veteran Affairs Representative at Austin Peay State University in Clarksville, Tennessee. In this role, she assisted veterans in navigating their benefits and resources, contributing to her understanding of veteran services and support systems.