Mary Sanders
About Mary Sanders
Mary Sanders is an Account Specialist for Strategic Accounts at Patterson Companies, Inc., where she has worked since 2015. She has a background in retail management and customer service, having held various positions at Kohl's Department Stores and JC Penney, and she holds a double major in Music Business and Administration.
Work at Patterson Companies
Mary Sanders has been employed at Patterson Companies, Inc. as an Account Specialist-Strategic Accounts since 2015. In this role, she oversees merchandise orders and resolves escalation and regulatory issues for a significant customer valued at $500 million. She is involved in EDI testing, order entry, process documentation, and team training. Additionally, she assists the Key Account Manager with formulary management and acts as a SAP Super User and Subject Matter Expert, providing recommendations to enhance user and customer experience.
Previous Experience at Kohl's Department Stores
Mary Sanders held multiple positions at Kohl's Department Stores. She served as the Intimates and Accessories Department Lead for five months in Maplewood from 2012 to 2013. Following that, she worked as a Sales Floor Associate for two months in Eagan in 2013. Earlier, she was also a Sales Floor Associate for one year in Maplewood from 2011 to 2012. Her roles involved customer service and merchandise management.
Background in Performing Arts and Music
Mary Sanders has a strong background in music and performing arts. She studied Voice Performance at McNally Smith College of Music from 2007 to 2008, achieving a degree in Vocal Performance. She also attended Augsburg University, where she pursued a double major in Music Business and Music Performance from 2008 to 2010. This academic foundation supports her skills in communication and teamwork.
Experience in Customer Service and Theatre
Mary Sanders has extensive experience in customer service roles. She worked as a Customer Service Associate at JC Penney from 2005 to 2009 for four years. Additionally, she was a Box Office Associate at Hennepin Theatre Group from 2012 to 2017, where she gained experience in customer interactions and ticket sales in the Greater Minneapolis-St. Paul Area.
Education and Qualifications
Mary Sanders completed her high school education at GHEC, achieving a High School Diploma from 2003 to 2007. She furthered her education by studying at McNally Smith College of Music and Augsburg University, where she focused on music and business-related studies. Her educational background equips her with a diverse skill set applicable to her professional roles.