Casey S.
About Casey S.
Casey S. is a Lead Technical Writer with extensive experience in technical documentation, currently working at Payabli. Previously, Casey held various roles at companies such as Amplitude and Salesforce, specializing in API documentation and documentation migrations.
Work at Payabli
Casey S. currently holds the position of Lead Technical Writer at Payabli, having joined the company in 2023. In this role, Casey is responsible for overseeing technical documentation efforts and ensuring clarity and accessibility of information for users. The position is remote, allowing for flexibility in work arrangements.
Previous Experience at Amplitude
Before joining Payabli, Casey worked at Amplitude as a Technical Writer focused on Developer Documentation from 2021 to 2023. This role involved creating and maintaining documentation that supports developers in utilizing Amplitude's tools effectively. The position was also remote, contributing to Casey's experience in managing documentation in a virtual environment.
Technical Writing Career at Salesforce
Casey S. has extensive experience at Salesforce, where they held multiple roles over several years. Casey served as a Level 2 Documentation Wizard, Senior Technical Writer, and Staff Technical Writer for Pardot API and Admin. Their tenure at Salesforce spanned from 2014 to 2021, during which they contributed to various documentation projects and developed expertise in technical writing.
Education and Expertise
Casey earned a Bachelor's Degree in Philosophy with a minor in English from Georgia State University, completing their studies from 2010 to 2014. This educational background supports Casey's strong writing and analytical skills. Additionally, Casey specializes in documentation migrations and overhauls, API documentation, and information architecture, showcasing a comprehensive skill set in technical communication.
Background in Technical Communication
Casey S. has a diverse background in technical communication, having worked in various roles that include Technical Writing Intern at NueMD and Web Coordinator at Georgia State University. These positions have contributed to Casey's ability to manage complex documentation projects and empower developers through effective resources. Casey's experience also includes roles in communications and help desk support, further enhancing their technical writing capabilities.