Padmajaa Ramachandran
About Padmajaa Ramachandran
Padmajaa Ramachandran is a Senior Technology Product Manager at PayCargo, where she has worked since 2020. She specializes in overseeing AWS Cloud production, managing customer escalations, and integrating fintech solutions.
Work at PayCargo
Padmajaa Ramachandran has served as a Senior Technology Product Manager at PayCargo since 2020. In this role, she oversees the AWS Cloud production environment, ensuring its availability and managing production issues. She acts as an escalation point for customers and is responsible for managing the build and patch process. Additionally, she crafts comprehensive product framing and vision documents to translate strategic objectives into product roadmaps. Her responsibilities also include conducting feasibility studies and integrations to enhance PayCargo's offerings.
Previous Experience
Before joining PayCargo, Padmajaa held several positions at Mphasis. She worked as a Customer Engagement Manager from 2018 to 2020 and as a Senior Business Analyst from 2016 to 2018. Her career at Mphasis began as a Business Analyst, a role she held from 2010 to 2016. She also served as a Client Coordinator for a brief period in Melbourne, Australia. Prior to Mphasis, she worked at IBS Software Services as a Business Analyst from 2007 to 2008 and at iSOFT as a Business Analyst from 2008 to 2010.
Education and Expertise
Padmajaa Ramachandran earned her B.Tech in Information Technology from PSNA College of Engineering and Technology, completing her studies from 2003 to 2007. She also attended TVS Lakshmi Matriculation Higher Secondary School, where she studied Mathematics, Physics, Chemistry, and Biology from 1989 to 2003. Her expertise lies in integrating legacy EDI systems and payment gateway providers within the fintech digital solutions space.
Strategic Management and Planning
In her current role at PayCargo, Padmajaa partners with engineering management to align technical capabilities with future business demands. She orchestrates strategic direction and prioritizes initiatives with engineering teams to ensure alignment with business goals. Her focus on IT planning for expansion aims to drive improvements in productivity and quality within the organization.