Shireen Ghazzara
About Shireen Ghazzara
Shireen Ghazzara is a Customer Service Representative at PayCargo, LLC, with a background in political science and human rights. She has previous experience in various roles, including internships and positions in customer service and leasing.
Current Role at PayCargo
Shireen Ghazzara currently serves as a Customer Service Representative at PayCargo, LLC, a role she has held since 2020. Based in Coral Gables, Florida, she is responsible for addressing customer inquiries and providing support related to the company's services. Her position involves direct interaction with clients, ensuring that their needs are met efficiently and effectively.
Previous Experience at Equality Florida
Prior to her current role, Shireen worked as a Field and Public Policy Intern at Equality Florida from 2019 for a duration of nine months. In this position, she contributed to advocacy efforts and supported initiatives aimed at promoting equality and civil rights within the state. Her internship provided her with valuable experience in public policy and community engagement.
Background in Customer Service
Shireen has a solid background in customer service, having worked as a Call Center Agent at the Early Learning Coalition of Miami-Dade/Monroe from 2016 to 2018. In this role, she handled inquiries and provided assistance to families seeking early childhood education resources. Additionally, she served as a Leasing Agent at The Scion Group in Gainesville, Florida, for eight months in 2019, where she facilitated leasing processes and supported prospective tenants.
Education and Expertise
Shireen Ghazzara studied Political Science and Government at Miami Dade College, where she earned an Associate of Arts degree from 2015 to 2018. She furthered her education at the University of Florida, obtaining a Bachelor of Arts degree in the same field. Her academic focus includes a concentration in gender and women's studies, and she holds a certificate in International Relations. Her education emphasizes social, cultural, and economic human rights issues.