Tom Henson
About Tom Henson
Tom Henson is the Manager of Paycargo Customer Service at FirstData PayCargo, where he has worked since 2009. With over a decade of experience in customer service management, he specializes in handling client requests for PAYCARGO funded ocean freight in the continental United States.
Work at PayCargo
Tom Henson serves as the Manager of PayCargo Customer Service. He has held this position since 2009, overseeing client requests related to the release of PayCargo funded ocean freight across the continental United States. His role involves ensuring efficient communication and service delivery to clients, which is essential in the logistics sector.
Previous Experience at EFS Transportation Services
Before joining PayCargo, Tom Henson worked at EFS Transportation Services as a National Account Manager from 2000 to 2011. During his 11 years in this role, he developed skills in account management and customer relations, contributing to his extensive knowledge of the logistics and freight industry.
Education and Expertise
Tom Henson has over a decade of experience in customer service management specifically within the logistics and freight industry. His expertise includes managing client interactions and resolving issues related to freight services, which enhances operational efficiency and customer satisfaction.
Background in Logistics
Based in Memphis, Tennessee, Tom Henson contributes to the logistics sector in a significant transportation hub. His location allows him to engage with various stakeholders in the industry, facilitating better service delivery and operational coordination.