Jessica Fertel
About Jessica Fertel
Jessica Fertel is a Senior Client Implementation Manager with over seventeen years of experience in managing software implementations for enterprise-level clients. She has held various roles in education and technology, including positions at Bowling Green State University, The Reynolds and Reynolds Company, and GradLeaders.
Work at PayIt
Jessica Fertel currently serves as a Senior Client Implementation Manager at PayIt, a role she has held since 2023. In this position, she is responsible for managing and facilitating software implementations for clients, leveraging her extensive experience in the field. Her role involves collaborating with various teams to ensure successful project execution and client satisfaction.
Education and Expertise
Jessica Fertel studied at Bowling Green State University, where she earned a Bachelor of Arts in Interpersonal Communication from 2000 to 2003. She furthered her education at the same institution, obtaining a Master of Arts in Communication Studies from 2003 to 2006. In addition to her academic qualifications, she holds a CTT+ certification as a Technical Trainer, which highlights her expertise in technical training.
Background
Jessica Fertel has a diverse professional background, beginning her career as a Marketing Communications Intern at Mettler Toledo in 2002. She then worked as an Implementation Specialist at The Reynolds and Reynolds Company from 2005 to 2010. Following this, she served as a Senior Customer Relationship Manager at GradLeaders for eight years, focusing on SaaS solutions for Career Service Offices. She also held a position as an Adjunct Faculty member at Franklin University for nine months.
Professional Experience
With over seventeen years of experience, Jessica Fertel has developed a strong skill set in managing and facilitating software implementations for enterprise-level clients. Her previous roles have equipped her with the ability to effectively communicate with clients and teams, supported by her strong public speaking skills. This extensive experience positions her as a knowledgeable professional in client implementation and software solutions.