Taylor Hagan
About Taylor Hagan
Taylor Hagan is a Senior Customer Care Analyst at PayIt, where she has worked since 2023. She possesses advanced skills in Microsoft Excel and Word, and has a background in customer support and administration.
Work at PayIt
Taylor Hagan has been employed at PayIt since 2023, currently holding the position of Senior Customer Care Analyst. In this role, Taylor utilizes advanced skills in Microsoft Excel and Word to enhance productivity in customer care tasks. Prior to this position, Taylor worked as a Customer Care Analyst at PayIt from 2022 to 2023, where they gained valuable experience in customer support operations.
Education and Expertise
Taylor Hagan studied at the University of Arkansas, where they earned an Associate's degree in Communication. Taylor possesses expertise in using Zendesk, a widely recognized customer support platform, which contributes to effective customer care operations.
Background
Before joining PayIt, Taylor Hagan had a diverse professional background. From 2017 to 2021, Taylor was self-employed as a Stay-at-Home Mom. Additionally, Taylor worked as a Freelance Nanny in San Diego County, California, from 2018 to 2020. Earlier in their career, Taylor served as an Administrative Assistant at Farmers Insurance in the Columbus, Ohio Metropolitan Area from 2015 to 2016.
Skills and Competencies
Taylor Hagan demonstrates strong organizational skills that contribute to efficient problem-solving in customer care. Their advanced proficiency in Microsoft Excel and Word supports their ability to manage customer care tasks effectively. These skills are essential for maintaining high standards in customer support operations.