Zachary Klein
About Zachary Klein
Zachary Klein is a Support Engineer with extensive experience in customer care and technical support roles. He has worked for various companies, including PayIt and Guitar Center, and has developed a strong background in client services and support analysis.
Current Role at PayIt
Zachary Klein currently serves as a Support Engineer at PayIt, a position he has held since 2022. In this role, he is responsible for providing technical support and solutions to clients, ensuring that their needs are met efficiently. His experience in this position contributes to the overall success of PayIt's customer service operations.
Previous Experience at PayIt
Before becoming a Support Engineer, Zachary Klein held multiple roles at PayIt. He worked as a Customer Care Analyst from 2019 to 2021, where he focused on assisting customers with their inquiries. He then advanced to the position of Senior Client Services Analyst from 2021 to 2022, followed by a role as a Tier 2 Support Analyst for six months in 2022. His progression within the company reflects his growing expertise in customer support and technical assistance.
Work History in Customer Support
Zachary Klein has a diverse background in customer support roles across various companies. He worked as a Customer Care Consultant at Vionic Group from 2018 to 2019 and as a Technical Support Specialist at T-Mobile from 2016 to 2017. Additionally, he served as a Sales Associate at Guitar Center for six months in 2017. This extensive experience has equipped him with a strong foundation in customer service and technical support.
Education and Training
Zachary Klein studied at LaunchCode in 2021 for a duration of 11 months. This program provided him with valuable skills and knowledge in technology and support services, which he has applied in his professional roles. His education complements his practical experience in the customer support field.
Early Career Background
Before his roles in customer support, Zachary Klein worked at MVD Express as a Lead Clerk from 2013 to 2015. He also held a position as a LIP Support Agent at Lavu Inc. for two months in 2018. These early career experiences contributed to his development in customer service and operational roles.