Rob Mengarelli
About Rob Mengarelli
Rob Mengarelli serves as the Vice President of Customer Success at Payliance, where he has worked since 2023. He has held various leadership roles in sales and business development across several companies, including Fifth Third Bank and First Data Merchant Services, and has a strong background in coaching sales teams and managing strategic partnerships in the FinTech sector.
Current Role at Payliance
Rob Mengarelli serves as the Vice President of Customer Success at Payliance, a position he has held since 2023. In this role, he is responsible for overseeing customer satisfaction and ensuring that clients receive optimal service. His leadership aims to enhance customer relationships and drive retention in the Columbus, Ohio area, while operating in a remote capacity.
Previous Experience at Fifth Third Bank
Before joining Payliance, Rob Mengarelli worked at Fifth Third Bank as a Regional Sales Manager from 2001 to 2003. His tenure lasted two years in Rolling Meadows, Illinois, where he focused on driving sales and managing regional accounts. This experience laid the groundwork for his future roles in sales management.
Sales Leadership at First Data Merchant Services
Rob Mengarelli held the position of Sales Director at First Data Merchant Services from 2016 to 2017. During his one-year tenure in the Jacksonville, Florida area, he played a key role in leading sales initiatives and developing strategies to enhance market presence within the payments sector.
Education and Professional Background
Rob Mengarelli studied at The University of Alabama, where he gained foundational knowledge that supports his extensive career in sales and customer success. His professional background includes significant roles in various companies, including Sage and Singular Payments, where he developed expertise in sales management and business development.
Achievements in Sales and Leadership
Throughout his career, Rob Mengarelli has been recognized for earning numerous performance and leadership awards. He has demonstrated a proven track record of leading sales teams to consistently exceed quotas and has extensive experience in coaching and mentoring teams to achieve high performance.