Gio Arceo
About Gio Arceo
Gio Arceo is a Customer Success Manager at PayMongo, where he has significantly contributed to customer retention and success strategies since 2021. He holds a Bachelor's Degree in Communications Technology Management from Ateneo de Manila University and has previous experience in marketing and account management.
Current Role at PayMongo
Gio Arceo serves as a Customer Success Manager at PayMongo since 2021. In this role, he has contributed to the company's growth by enhancing customer success strategies. He has played a key role in improving customer retention rates and has developed and implemented customer feedback mechanisms to enhance service offerings.
Previous Experience at Ace Saatchi & Saatchi
Prior to his current position, Gio worked as an Account Manager at Ace Saatchi & Saatchi for seven months in 2016. His experience in this role provided him with valuable insights into client management and strategic communication.
Experience at The Moment Group of Restaurants
Gio Arceo worked at The Moment Group of Restaurants in two capacities. He served as a Marketing Officer from 2017 to 2018 for one year and later as a Senior Brand Officer from 2018 to 2019 for another year. His roles involved developing marketing strategies and managing brand initiatives.
Education and Academic Background
Gio studied at Ateneo de Manila University, where he earned a Bachelor’s Degree in Communications Technology Management from 2012 to 2016. He also completed a Chinese Culture and Studies Program at Beijing Huawen Xueyuan in 2011 for 11 months. His foundational education was completed at Xavier School, where he graduated from high school in 2012.