Lovetta Fortune
About Lovetta Fortune
Lovetta Fortune is a Technical Account Manager with extensive experience in Identity and Access Management and Geographic Information Systems. She has held various roles at Bank of America and other companies, accumulating over 15 years of expertise in IT and project management.
Current Role at Payrix
Lovetta Fortune serves as a Technical Account Manager at Payrix, a position she has held since 2021. In this role, she manages client accounts and ensures the successful implementation of technical solutions. Her responsibilities include overseeing client needs and providing support to enhance their experience with Payrix's services.
Experience at Bank of America
Lovetta Fortune has extensive experience at Bank of America, where she has worked in various capacities since 2010. Her roles include Help Desk Analyst I, Application Delivery Team Security Point of Contact, IT Business Analyst III, and Sr Analyst-Systems Engineer. She has been involved in managing Software Development Life Cycle (SDLC) processes and has over 15 years of experience in Identity and Access Management (IAM).
Education and Certifications
Lovetta Fortune studied Business Administration and Management at El Centro College from 2017 to 2019, where she earned a certification. She also completed her General Studies at Newman Smith High School from 2000 to 2002. Additionally, she pursued Project Management studies at the Project Management Institute, achieving Project Management Professional certification in 2016.
Previous Roles and Responsibilities
Before her current position at Payrix, Lovetta Fortune held various roles in different organizations. She worked as a Recruiter at Blue Edge RPO, a Quality Analyst and Quality Lead at AT&T, and a Product Manager at Wells Fargo. Her previous responsibilities included managing multi-factor authentication products, creating user stories, and reporting to executive leadership.
Skills and Areas of Expertise
Lovetta Fortune possesses expertise in UI/UX design, testing, and triage calls. She is skilled in managing Tableau for data visualization and reporting. Her experience encompasses managing five Multi-Factor Authentication as a Service (MFAaaS) products and tokens, as well as acting as a PKI ceremony auditor.