Robert Hinshaw
About Robert Hinshaw
Robert Hinshaw is a System Integration Specialist with expertise in assisting fintech clients with compliance and regulatory needs. He has a diverse background in technical support, product management, and sales engineering, having worked at various companies including Acuant Compliance and Payrix.
Work at Payrix
Robert Hinshaw has been employed at Payrix as a System Integration Specialist since 2021. In this role, he focuses on assisting fintech clients with their compliance and regulatory needs throughout the integration process. His responsibilities include providing post-launch configuration support to ensure successful client onboarding and system integration. Hinshaw's hybrid role combines elements of implementation and sales engineering, facilitating client transitions from understanding the product to full platform integration.
Previous Experience at Acuant Compliance
Prior to his current position, Robert Hinshaw worked at Acuant Compliance from 2015 to 2021. He initially served as a Sales Engineer for six years, where he contributed to the sales process and client engagement. In 2015, he briefly held the role of Product Manager for one month. His experience at Acuant Compliance provided him with insights into compliance solutions within the fintech sector.
Career at Merchant e-Solutions
Robert Hinshaw spent a significant portion of his career at Merchant e-Solutions, where he worked from 2003 to 2014. He held multiple roles, including Product Consultant from 2003 to 2014 for eleven years and Sales Engineer from 2014 to 2015 for ten months. His tenure at Merchant e-Solutions allowed him to develop expertise in product management and client support within the payment solutions industry.
Technical Support Experience at Software Spectrum
Hinshaw began his career as a Technical Support Specialist at Software Spectrum, where he worked from 2001 to 2003 for two years. This role provided him with foundational technical skills and experience in customer service, which he later applied in his subsequent positions within the fintech industry.
Education and Expertise
Robert Hinshaw studied at Spokane Falls Community College from 2000 to 2001. His educational background, combined with his extensive experience in the fintech sector, has equipped him with the knowledge and skills necessary to address compliance and regulatory needs for clients during the integration process.