Terence Adams
About Terence Adams
Terence Adams is an Information Technology System Analyst with extensive experience in technical support and IT operations. He has worked for various companies, including FishNet Security, Aratana Therapeutics Inc., and Payrix, where he focuses on operational improvements and technology integration.
Work at Payrix
Terence Adams has been employed at Payrix as an Information Technology System Analyst since 2021. In this role, he focuses on operational improvements and proposes solutions to enhance efficiency. He leads the integration of newly adopted technologies and hardware, ensuring that the organization remains current with technological advancements. Adams also monitors licensing limits to guarantee that the company has sufficient capacity for its operational needs. His ability to collaborate effectively across different time zones and teams in a remote setting contributes to the overall success of the IT department.
Previous Experience in IT Support
Before joining Payrix, Terence Adams accumulated extensive experience in IT support roles. He worked at FishNet Security as an IT Support Technician from 2012 to 2015, where he provided technical assistance and support. Following this, he served at Aratana Therapeutics Inc. as a Technical Support Specialist from 2015 to 2019 and then as a Senior Technical Support Specialist from 2019 to 2020. His responsibilities included troubleshooting technical issues and ensuring user satisfaction. Additionally, he briefly worked as an IT Recruiter at Advantage Technical Resourcing in 2012 and as a Technical Analyst II at Prestige Staffing in 2021.
Education and Expertise
Terence Adams holds a Master of Science degree in Information Technology from Grantham University, which he completed between 2018 and 2020. Prior to this, he earned a Bachelor of Science degree in Business/Technical Management with a focus on Network Communications from DeVry University from 2009 to 2012. His educational background provides a solid foundation for his roles in information technology and support, equipping him with the necessary skills to address complex technical challenges.
Background
Terence Adams began his educational journey at Junction City Senior High, where he studied from 1985 to 1988. His early experiences laid the groundwork for his future pursuits in technology and management. Over the years, he has built a diverse career in the IT sector, gaining valuable experience in both support and analytical roles. His career path reflects a commitment to continuous learning and professional development in the field of information technology.