Eleni Lewis
About Eleni Lewis
Eleni Lewis is a Customer Success Manager at PayShepherd in Alberta, Canada, with over a decade of experience in customer service and contract administration. She has held various roles across multiple companies, including positions in the hospitality and heavy industry sectors.
Work at PayShepherd
Eleni Lewis has been employed at PayShepherd as a Customer Success Manager since 2023. In this role, she focuses on enhancing customer satisfaction and success through effective communication and support. Her position is based in Alberta, Canada, where she has been contributing to the company's objectives for one year.
Previous Employment Experience
Eleni Lewis has a diverse work history that includes various roles in customer service and administration. She worked at Shark Club - Sports | Bar | Grill as an Office Administrator from 2014 to 2018 and later served as a Restaurant Supervisor and Nightclub Manager from 2016 to 2018. Additionally, she held positions at Horizon North as a Junior Contracts Administrator and Contract Administrator, as well as at HUB International as an Underwriting Assistant. She also worked for the Government of Alberta as a Program Administrator in 2022.
Education and Expertise
Eleni Lewis is pursuing a Bachelor of Science in Biological Sciences at Thompson Rivers University, which she began in 2020. She is also studying for a Bachelor of Commerce in Business Economics & Law at the University of Alberta, which she is expected to complete in 2023. Her educational background supports her expertise in data analytics and customer success strategies.
Skills in Customer Success and Data Analytics
Eleni Lewis has over a decade of experience in customer service, emphasizing client success and contract administration. She has utilized data analytics to identify areas for performance improvement and develop strategies aimed at enhancing customer success. Her innovative approaches and use of advanced technologies have contributed to better client experiences and improved vendor relations, particularly in the heavy industry sector.