James Rosales
About James Rosales
James Rosales is a Senior Account Development professional at PayShepherd, where he has worked remotely since 2024. He has extensive experience in account management and business development across various companies, including Coupa Software and Ritchie Bros.
Work at PayShepherd
James Rosales currently holds the position of Senior Account Development at PayShepherd. He has been with the company since 2024, working remotely for a duration of seven months. In this role, he focuses on developing and maintaining customer relationships, understanding client needs, and providing tailored solutions to enhance customer satisfaction.
Previous Experience in Account Development
Before joining PayShepherd, James Rosales worked at Coupa Software as an Enterprise Accounts professional from 2021 to 2023. His role involved managing enterprise-level client accounts in Vancouver, British Columbia, Canada. Additionally, he served as a Business Development Manager at Traction Complete for three months in 2024, where he continued to build on his expertise in account management.
Background in Sales and Account Management
James has a solid background in sales and account management. He worked as an Account Manager at Ritchie Bros. from 2017 to 2021, where he managed client relationships for four years. Prior to that, he was a Footwear Lead at Nike from 2015 to 2017 in Tsawwassen Mills, contributing to sales and customer engagement efforts. His experience also includes a role as a Sales Development Representative at Tipalti in 2021.
Education and Expertise
James Rosales studied at Red Deer Polytechnic, where he earned a degree in Business from 2010 to 2014. His educational background has equipped him with the skills necessary for effective customer engagement and relationship building. He emphasizes identifying customer pain points and providing tailored expertise to enhance client interactions.
Interests and Activities
Outside of his professional commitments, James enjoys a variety of activities that include following the NBA, engaging in fitness, traveling, crafting cocktails, and participating in outdoor adventures. These interests reflect his dynamic personality and commitment to maintaining a balanced lifestyle.