Nisarg Patel
About Nisarg Patel
Nisarg Patel is a Support Desk Technician at PayShepherd in Kitchener, Ontario, with a Cisco Certified Network Associate (CCNA) certification. He has over three years of experience in IT and customer service, and he aims to advance his career in network automation and security in cloud environments.
Work at PayShepherd
Nisarg Patel has been employed as a Support Desk Technician at PayShepherd since 2023. In this role, he operates remotely from Kitchener, Ontario, Canada. His responsibilities include providing technical support and assistance to clients, ensuring efficient resolution of issues related to the company's services.
Previous Employment Experience
Prior to joining PayShepherd, Nisarg Patel worked as a Gas Station Supervisor at Pioneer Energy Gas Station from 2018 to 2020 in London, Ontario, Canada. His role involved overseeing daily operations and managing staff. He also served as a Web Developer at EPIC Semiconductors, Inc. for four months in 2021, where he contributed to web development projects on-site in Vancouver, British Columbia, Canada.
Education and Expertise
Nisarg Patel holds a Bachelor of Science (BSc) in Computer Science from the University of Victoria, where he studied from 2015 to 2018. He also completed a year of study in Computer Science at Thompson Rivers University from 2014 to 2015. His educational background provides a foundation for his technical skills in IT and customer service.
Certifications and Skills
Nisarg Patel is a Cisco Certified Network Associate (CCNA), which validates his knowledge and skills in networking. He has over three years of experience in IT and customer service, developing a combination of technical and soft skills that enhance his effectiveness in support roles.
Career Aspirations
Nisarg Patel aims to advance his career in network automation and security within cloud environments. His focus on these areas reflects his commitment to professional growth and adapting to evolving industry trends.