Claudia Provencher
About Claudia Provencher
Claudia Provencher is a Business Development Representative at NiceJob Inc., where she focuses on helping small businesses enhance their online reputation through effective review management. With a background in nursing and experience in customer relations, she utilizes AI technology to automate the review collection process and advocates for businesses to improve their digital presence.
Work at NiceJob Inc.
Claudia Provencher currently holds multiple roles at NiceJob Inc. since 2021. She serves as a Business Development Representative, focusing on helping businesses enhance their online reputation through effective review management. Additionally, she is involved in initiatives aimed at increasing online reviews and improving visibility on platforms like Google and Facebook. Claudia utilizes a tool called Engage to market reviews to potential customers and specializes in automating the review collection process using AI technology. Her work emphasizes the importance of visual and testimonial content in converting website visitors into leads.
Previous Experience at Paystone
Claudia Provencher worked at Paystone as a Relationships Specialist for six months in 2021. During her tenure in Vancouver, British Columbia, she focused on building and maintaining relationships with clients. This role provided her with valuable experience in client engagement and relationship management, which she later applied in her current position at NiceJob Inc.
Background in Banking at RBC
Claudia Provencher began her career at RBC as an Account Services Representative from 2004 to 2008. Over four years in Toronto, Ontario, she gained experience in customer service and account management. This role helped her develop skills in client interaction and service delivery, which have been beneficial in her subsequent positions.
Education and Expertise
Claudia Provencher studied at the University of New Brunswick, where she earned a Bachelor of Science in Nursing from 2003 to 2006. Her educational background in nursing has equipped her with strong interpersonal skills and a commitment to helping others, which she applies in her current role advocating for small businesses. She focuses on improving online reputations without requiring large marketing budgets.
Specialization in Online Reputation Management
Claudia Provencher specializes in online reputation management, particularly for small businesses. She aims to double or triple the number of reviews businesses receive, thereby enhancing their digital reputation. Her approach includes connecting businesses with up to 12 review sites and employing a 'Set it and Forget it' technology that integrates with third-party applications to streamline the review collection process.