Guillaume Racine
About Guillaume Racine
Guillaume Racine is a Technical Lead at Paystone, specializing in Salesforce technologies. He has a strong background in data analytics and business intelligence, with extensive experience in customer success and service roles across various companies in Canada.
Work at Paystone
Guillaume Racine currently serves as the Technical Lead for Salesforce at Paystone, a position he has held since 2022. In this role, he utilizes his expertise in Salesforce technologies, including Salesforce Lightning and Process Builder, to lead technical initiatives and optimize business processes. Prior to this position, he worked as a Salesforce Administrator at Paystone from 2021 to 2022, where he contributed to the implementation and management of Salesforce solutions.
Previous Experience at Financeit
Guillaume Racine has a diverse background at Financeit, where he held multiple roles from 2016 to 2021. He began as a Bilingual Customer Service Representative, later advancing to Senior Bilingual Customer Service Representative in 2017. He then transitioned to Manager of Customer Success in 2018, focusing on enhancing customer experiences. His final role at Financeit was as an Analyst in Analytics & Reporting - Business Intelligence from 2020 to 2021, where he emphasized his analytical skills and expertise in data analytics.
Educational Background
Guillaume Racine earned a Bachelor of Arts (B.A.) in Modern Languages, focusing on English and International Japanese, with a minor in Entrepreneurship from Bishop's University from 2012 to 2015. He also studied at Keio University, where he completed a Japanese Language Program and participated in a six-month internship from 2013 to 2014. His educational experiences have contributed to his strong bilingual communication skills in both English and French.
Skills and Expertise
Guillaume Racine possesses a strong skill set in data analytics and business intelligence, complemented by his proficiency in Google Suite for business operations. He is experienced in cloud-based solutions, particularly with Amazon Web Services and Amazon Connect. His capabilities extend to project management and team building, showcasing his leadership skills. Additionally, he has been actively pursuing further education through LinkedIn Learning since 2019.
Philosophy and Mindset
Guillaume Racine advocates for motivational principles, notably Arnold Schwarzenegger's 6 Rules of Success and Wayne Gretzky's philosophy. This reflects his goal-oriented mindset and commitment to personal and professional development. His strategic and critical thinking abilities in technology and business solutions further support his approach to achieving success in his career.