Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Team Lead at Paytm with a background in marketing and customer service.
Current Role at Paytm
Gaurav Sharma is currently employed as a Team Lead at Paytm. He has been in this role since 2020, working in Noida, Uttar Pradesh, India. In this capacity, he oversees various responsibilities and exercises leadership within his team.
Previous Role at Paytm
Before becoming a Team Lead, Gaurav Sharma worked as a Senior Associate at Paytm from 2016 to 2020. During this time, he accumulated four years of experience in the Noida area. His responsibilities likely included taking on more senior tasks within the company, further contributing to his development in the e-commerce and internet industry.
Customer Relationship Experience at Infoedge India Ltd.
Prior to his tenure at Paytm, Gaurav Sharma gained valuable experience at Infoedge India Ltd. from 2014 to 2016. He served as a Customer Relationship Executive in Noida, where he developed a strong foundation in customer service within the internet industry. This role honed his skills in managing relationships with clients and ensuring customer satisfaction.
Postgraduate Education in Marketing
Gaurav Sharma completed a Post Graduate Diploma in Management (PGDM) with a focus on Marketing from ITS Management Institute. He pursued this program from 2012 to 2014, further expanding his expertise in the fields of marketing, ecommerce seller operations, and distributor and agency management.
Undergraduate Education in Business/Commerce
Gaurav Sharma earned a Bachelor of Commerce (BCom) degree from Chatrapati Sahuji Maharaj Kanpur University, Kanpur. He studied Business/Commerce from 2009 to 2012. This foundational education provided him with a broad understanding of business principles and practices, contributing to his overall expertise in the field.