Amy Marinho
About Amy Marinho
Amy Marinho serves as the Support Operation Manager at PCLaw | Time Matters, where she has worked since 2021. She has extensive experience in product management and client operations, having held various roles at Easysoft and LEAP Legal Software USA over the past two decades.
Current Role at PCLaw
Amy Marinho serves as the Support Operation Manager at PCLaw | Time Matters. She has held this position since 2021, contributing to the company's operational support strategies. Her role involves overseeing support operations to enhance client satisfaction and streamline processes.
Previous Experience at Easysoft
Amy Marinho has extensive experience at Easysoft, where she worked in various roles from 2011 to 2021. She served as a Senior Product Support Specialist for ten years, then transitioned to Product Manager from 2018 to 2020. Additionally, she held the position of Head of Product and Helpdesk for eight months in 2020, and was the Vice President of Product and Support for seven months in 2019.
Experience at LEAP Legal Software USA
At LEAP Legal Software USA, Amy Marinho held multiple positions. She worked as Client Manager from 2015 to 2018 for three years, and later served as the Vice President of Client Operations from 2016 to 2018. Her roles focused on managing client relationships and enhancing operational efficiency.
Background at Norfolk Southern Railroad
Amy Marinho worked at Norfolk Southern Railroad as an Executive Administrative Assistant to the Director of Operations - East Coast from 2000 to 2009. During her nine years in this role, she provided administrative support and facilitated operations for the East Coast division.
Education and Technical Training
Amy Marinho studied at The Chubb Institute, where she achieved a degree in Computer Technology/Computer Systems Technology from 1999 to 2000. This educational background provided her with foundational knowledge in technology that supports her career in operations and product management.