Athira K.
About Athira K.
Athira K. is a Senior Customer Support Specialist with extensive experience in customer support and technical analysis. She has worked for notable companies such as Accenture, IBM, and PCLaw | Time Matters, and holds degrees in Computer Science and Global Business Management.
Work at PCLaw
Currently, Athira K. serves as a Senior Customer Support Specialist at PCLaw | Time Matters, a position she has held since 2021. In this role, she is responsible for providing advanced customer support and ensuring client satisfaction. Prior to this, she worked as a Customer Support Specialist at the same company from 2019 to 2021, where she developed her skills in client interaction and technical troubleshooting.
Previous Experience at Accenture
Athira K. worked at Accenture as a Software Engineering Analyst from 2014 to 2016 in Bengaluru Area, India. During her two years at Accenture, she gained experience in software development and analysis, contributing to various projects and enhancing her technical expertise.
Experience at IBM
From 2018 to 2019, Athira K. was employed as a Technical Analyst at IBM in Toronto, Ontario, Canada. In this role, she focused on technical support and analysis, further developing her skills in customer service and technical problem-solving.
Educational Background
Athira K. has a comprehensive educational background in computer science and business management. She studied at Marian Senior Secondary School in India, achieving primary and high school education from 1997 to 2010. She then pursued a Bachelor of Engineering (BE) in Computer Science at Amal Jyothi College of Engineering from 2010 to 2014. Following this, she obtained a Post Graduate Degree in Global Business Management from Centennial College School of Business from 2016 to 2018.