Patrick Henderson
About Patrick Henderson
Patrick Henderson is a Senior Customer Systems Engineer with extensive experience in technical support and customer systems. He has worked at PCLaw | Time Matters since 2019 and previously held positions at LexisNexis and Systemax.
Work at PCLaw
Patrick Henderson has been employed at PCLaw | Time Matters as a Senior Customer Systems Engineer since 2019. In this role, he is responsible for providing technical support and solutions to enhance customer experience. His expertise in customer systems engineering contributes to the efficiency and effectiveness of the services offered by PCLaw.
Previous Experience at LexisNexis
Prior to his current position, Patrick Henderson worked at LexisNexis for a total of eleven years. He served as a Senior Technical Support Representative from 2008 to 2012 in the Dayton, Ohio area. He then transitioned to the role of Senior Customer Systems Engineer, where he worked from 2012 to 2019 in Raleigh, North Carolina. His tenure at LexisNexis equipped him with extensive experience in technical support and customer systems.
Education and Expertise
Patrick Henderson studied Computer Information Technology at Miami Valley Career Technology Center from 2001 to 2003, where he achieved a Career Passport. He also attended Sinclair Community College, furthering his knowledge in the field. His educational background provides a solid foundation for his roles in technical support and customer systems engineering.
Work History at Systemax
Before joining LexisNexis, Patrick Henderson worked at Systemax as a Technical Support Representative from 2006 to 2008 in Fletcher, Ohio. This role involved assisting customers with technical issues and contributed to his development in customer service and technical support skills.