Thomas Hudson
About Thomas Hudson
Thomas Hudson is a Senior Customer Systems Engineer at PCLaw | Time Matters, where he has worked since 2019. He previously spent 16 years as a Support Engineer at LexisNexis in the Raleigh-Durham, North Carolina area.
Work at PCLaw
Thomas Hudson has been employed at PCLaw | Time Matters since 2019. In his role as Senior Customer Systems Engineer, he focuses on providing technical support and solutions for customers. His tenure at PCLaw has allowed him to leverage his extensive experience in customer systems engineering to enhance user satisfaction and system performance.
Previous Experience at LexisNexis
Before joining PCLaw, Thomas Hudson worked at LexisNexis as a Support Engineer from 2003 to 2019. During his 16 years in this position, he was based in the Raleigh-Durham, North Carolina Area. His responsibilities included troubleshooting and resolving customer issues, which contributed to his expertise in customer support and systems engineering.
Education and Expertise
Thomas Hudson studied Graphic Design at SCA from 1998 to 2000. This educational background provided him with foundational skills in design and technology, which he has applied throughout his career in customer systems engineering. His expertise is further enhanced by his extensive experience in technical support roles.
Professional Background
Thomas Hudson has a professional background that spans over two decades in customer support and systems engineering. His career began with a focus on graphic design, which evolved into a specialization in technical support roles at LexisNexis and PCLaw. His experience in these positions has equipped him with a comprehensive understanding of customer needs and system functionalities.