Henok Hadgu
About Henok Hadgu
Henok Hadgu is a Technical Support Analyst with over a decade of experience at PCs for People, focusing on bridging the digital divide for low-income families. He has a background in health information management and IT business analysis, with a Bachelor’s Degree in Management Information Systems and a minor in Economics.
Work at PCs for People
Henok Hadgu has served as a Technical Support Analyst at PCs for People since 2014. In this role, he contributes to the organization's mission of bridging the digital divide for low-income families. His responsibilities include providing technical assistance and support to ensure that individuals and families have access to necessary technology and resources.
Current Role at HealthPartners
Since 2015, Henok Hadgu has worked as an IT Business Analyst and Quality Assurance professional at HealthPartners. In this capacity, he focuses on enhancing IT processes and ensuring quality standards are met. His role involves analyzing business needs and implementing solutions that improve operational efficiency within the organization.
Previous Experience in Healthcare and IT
Henok Hadgu has a diverse background in both healthcare and IT. He worked at Fairview Hospital in Health Information Management from 1998 to 2005. Additionally, he held positions at University of Minnesota Physicians as an Executive Administrator from 2009 to 2011 and at Wells Fargo as a Loan Servicing Specialist from 2012 to 2014. His experience spans various roles that integrate technology and healthcare services.
Education and Expertise
Henok Hadgu earned a Bachelor’s Degree in Management Information Systems with a minor in Economics from Metro State University, studying from 2013 to 2015. He also studied Management Information Systems at the University of Minnesota Crookston from 2000 to 2002. His educational background supports his extensive experience in ERP systems, SOX compliance, and business intelligence.
Skills and Specializations
Henok Hadgu possesses a range of skills that enhance his effectiveness in IT roles. He has expertise in network deployment and security, risk management, and application development. His focus on data-driven decision-making and innovative solutions contributes to improved organizational efficiency across various sectors.