Cindy W.

Cindy W.

Customer Success Manager @ Peakflo

About Cindy W.

Cindy W. is a Customer Success Manager at Peakflo, where she has worked since 2022. She has a background in finance and risk management, with previous roles at The Kraft Heinz Company and Deloitte, and holds a Bachelor's Degree in Accounting and Finance from Coventry University London.

Current Role at Peakflo

Cindy W. serves as a Customer Success Manager at Peakflo, a company that focuses on optimizing finance operations. She has been in this role since 2022, contributing to the company's mission in Jakarta, Indonesia. In her position, she has played a significant role in enhancing client satisfaction and operational efficiency.

Previous Experience at The Kraft Heinz Company

Prior to her current role, Cindy worked at The Kraft Heinz Company as a Procurement Finance Specialist from 2018 to 2019. During her tenure, she was based in the Greater Jakarta Area, Indonesia, where she focused on procurement finance processes for one year.

Experience at Deloitte

Cindy has extensive experience with Deloitte, where she held multiple positions. She worked in Audit Advisory for 11 months in 2016 and was involved in Enterprise Risk Services for 11 months in 2015. Both roles were based in the Greater Jakarta Area, Indonesia, contributing to her expertise in finance and risk management.

Education and Academic Background

Cindy earned her Bachelor’s Degree in Accounting and Finance from Coventry University London. This educational background has provided her with a solid foundation in financial principles and practices, which she applies in her professional roles.

Contributions to Client Success at Peakflo

At Peakflo, Cindy has been instrumental in initiatives that have helped clients save between 50-90% on vendor payment fees. Additionally, she has contributed to saving finance teams 100 hours per month on operations and has facilitated faster payment on customer invoices by 10-20 days.

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