Chen Marom
About Chen Marom
Chen Marom is a Customer Success Manager at Pecan AI with over six years of experience in big data architecture and software development. His career includes roles at the Israel Defense Forces and Oracle, where he developed strong leadership and interpersonal skills.
Work at Pecan AI
Chen Marom has been serving as a Customer Success Manager at Pecan AI since 2021. In this role, he focuses on ensuring customer satisfaction and success through effective management of customer relationships. His responsibilities include guiding clients in utilizing Pecan AI's solutions to meet their business objectives. Marom's experience in customer success management is supported by his background in big data and software development.
Previous Experience at Oracle
Prior to his current role, Chen Marom worked at Oracle as a Big Data Customer Success and Product Manager from 2018 to 2021. In this position, he was responsible for managing customer relationships and ensuring the successful implementation of big data solutions. His work at Oracle contributed to his expertise in customer success strategies within the technology sector.
Background in Israel Defense Forces
Chen Marom has a significant background in the Israel Defense Forces, where he held multiple roles. He worked as a Software Developer from 2011 to 2013, followed by a position as Software Development Lead from 2013 to 2015. He then served as a Big Data Architect from 2015 to 2017. These roles provided him with extensive experience in software development and big data architecture.
Education and Expertise
Chen Marom earned a Bachelor's degree in Computer Science and Management from The Open University of Israel. His educational background complements his professional experience, particularly in big data architecture and software development. With over six years of experience in these fields, he has developed a strong foundation in both technical and managerial aspects.
Skills and Leadership Abilities
Chen Marom possesses strong interpersonal skills, which contribute to his effectiveness in customer success management. He demonstrates leadership abilities and is recognized for being highly motivated and organized. These skills enhance his capacity to manage customer relationships and drive successful outcomes in his role.