Ori Sagi
About Ori Sagi
Ori Sagi is a Customer Engagement Manager at Pecan AI, with a diverse background in user experience and customer success. He has held various roles in companies such as WalkMe™, Bezeq, and GlassesUSA.com, where he focused on enhancing user satisfaction through creative problem-solving.
Current Role at Pecan AI
Ori Sagi serves as the Customer Engagement Manager at Pecan AI, a position held since 2022. In this role, Ori focuses on enhancing user experience and customer satisfaction through effective engagement strategies. The position involves bridging the gap between technology and users, ensuring that customer needs are met while promoting the company's offerings.
Previous Experience at WalkMe™
Ori Sagi has held multiple roles at WalkMe™, including Senior Solutions Engineer and Product Liaison. As a Senior Solutions Engineer from 2021 to 2022, Ori contributed to customer solutions for a period of six months. Prior to that, Ori worked as a Solution Engineer from 2019 to 2021 for two years, focusing on enhancing user engagement and satisfaction.
Career Background at Bezeq
Ori Sagi worked at Bezeq in various capacities from 2012 to 2017. Roles included Knowledge Manager from 2012 to 2015, Training Specialist from 2015 to 2017, and Marketing Manager for a five-month period in 2017. These positions involved managing knowledge transfer, training initiatives, and marketing strategies, contributing to overall business effectiveness.
Education and Training
Ori Sagi is pursuing a Bachelor of Arts in Behavioral Sciences at Ben-Gurion University of the Negev, a program started in 2012. Additionally, Ori studied User Experience Design at Create (Israel) from 2016 to 2017. Prior educational experience includes a year at John Bryce from 2011 to 2012, focusing on skills relevant to technology and user engagement.
Expertise in User Experience
Ori Sagi is known for creatively solving usability issues, which has led to increased user satisfaction and engagement. With extensive experience in managing knowledge and skills transfer, Ori contributes to both business value and user satisfaction. This expertise is complemented by a strong focus on bridging the gap between people and technology.