Alireza Khodamoradi
About Alireza Khodamoradi
Alireza Khodamoradi is an Operations Assistant at Peekage, where he has contributed to mailing address validation processes and member engagement strategies. He has a background in customer support and quality assurance, holding a Bachelor's degree in Industrial Engineering from Qazvin Islamic Azad University.
Current Role at Peekage
Alireza Khodamoradi currently holds multiple positions at Peekage, including Operations Assistant, Marketing Assistant, and Customer Support Representative. As Operations Assistant since 2023, he has implemented mailing address validation processes to reduce rejection rates by USPS. In his role as Marketing Assistant, which he has held since 2022, he has contributed to finding enticing offers aimed at boosting member engagement and retention. Additionally, he has been serving as a Customer Support Representative since 2021, providing essential support to clients.
Previous Experience at Peekage
Before his current roles, Alireza worked at Peekage as a Software Quality Assurance Tester from 2022 to 2023. In this position, he supported the QA team with manual software testing. He also assisted the marketing team in creating and launching affiliate offers to enhance platform engagement. His diverse experience at Peekage showcases his adaptability and commitment to various operational functions within the company.
Education and Expertise
Alireza Khodamoradi earned a Bachelor's degree in Industrial Engineering from Qazvin Islamic Azad University, where he studied from 2014 to 2021. His educational background provides him with a solid foundation in engineering principles, which he applies in his current roles at Peekage. His expertise in operations and customer support is further enhanced by his practical experience in various positions.
Professional Background
Alireza's professional background includes several customer support roles prior to joining Peekage. He worked as a Customer Support Coordinator and Customer Support Specialist at Address in Tehran, Iran, from 2020 to 2021. He also served as a Customer Support Agent at Snappfood in 2019 and as an Insurance Agent at Razi Insurance Company from 2015 to 2016. This diverse experience in customer support roles has equipped him with strong communication and problem-solving skills.