Alona Bean
About Alona Bean
Alona Bean is a Senior Delivery Manager at PeerSpot, where she has worked since 2021. With a strong background in technical support and sales, she has held various roles in the company and previously worked at SysAid Technologies Ltd.
Current Role as Sr. Delivery Manager
Alona Bean currently serves as a Sr. Delivery Manager at PeerSpot, a position she has held since 2021. In this role, she oversees the delivery processes, utilizing her extensive background in technical support and sales. Her experience allows her to effectively manage teams and ensure that client needs are met efficiently. Alona is based in Modiin Maccabim Reut, Central, Israel.
Previous Experience at PeerSpot
Alona Bean has a significant history with PeerSpot, having worked in various roles from 2016 to 2022. She began as a Sales Development Representative and progressed to the position of Content Operations Manager from 2018 to 2022. Additionally, she served as a Sales Supervisor and Acting SDR Team Manager during her tenure. Her diverse roles contributed to her understanding of both sales and content operations.
Background in Technical Support
Alona Bean has a strong foundation in technical support, having worked at SysAid Technologies Ltd. in multiple capacities. She was a Customer Support Engineer from 2013 to 2015 and a Pre-Sale/SDR Team Leader from 2015 to 2016. Her early career also included a role as a Technical Support Coordinator for three months in 2013. This experience has equipped her with the skills necessary for effective problem-solving and customer engagement.
Education and Expertise in Digital Systems Technology
Alona Bean studied Digital Systems Technology at Umpqua Community College, where she earned an Associate of Applied Science (AAS) degree from 2008 to 2010. This educational background provided her with a technical skill set that complements her professional experience in both sales and support roles.
Leadership and Team Management Skills
Throughout her career, Alona Bean has demonstrated strong leadership abilities. She has held multiple team leader positions, particularly at SysAid Technologies Ltd. and PeerSpot. Her experience in managing teams and coordinating efforts among sales and support staff has contributed to her effectiveness in her current role as Sr. Delivery Manager.