Josh Brooks
About Josh Brooks
Josh Brooks is a Customer Success Manager at PeerSpot, where he has worked since 2022. He holds a Master of Science in Hydrology and Water Quality from Ben-Gurion University and a Bachelor of Science in Geology from Queens College.
Current Role at PeerSpot
Josh Brooks serves as a Customer Success Manager at PeerSpot, where he has been employed since 2022. His role is hybrid, combining elements of customer success with account management. In this position, he utilizes his strong communicative and problem-solving skills to build and maintain relationships with customers, ensuring their needs are met and fostering a positive experience.
Previous Experience at Chefman
Before joining PeerSpot, Josh worked at Chefman as the EMEA Regional Sales Manager for a period of five months in 2021. In this role, he was responsible for managing sales operations across the Europe, Middle East, and Africa regions, contributing to the company's growth and market presence.
Education and Expertise
Josh Brooks holds a Master of Science (MS) degree in Hydrology and Water Quality from Ben-Gurion University of the Negev, which he completed from 2017 to 2019. He also earned a Bachelor of Science (BS) degree in Geology/Earth Science from Queens College. His educational background provides him with a solid foundation in scientific research and analytical skills.
Background in Higher Education Research
Josh has a demonstrated history of working in higher educational research. This experience showcases his ability to thrive in academic environments and contributes to his understanding of the educational sector, which is beneficial in his current role focused on customer success.
Skills and Professional Approach
Josh possesses excellent communicative and problem-solving skills, which are essential for building and maintaining customer relationships. His passion for innovation and success drives his approach to customer success and account management, enabling him to effectively address customer needs and contribute to their overall satisfaction.