Maayan Netzer
About Maayan Netzer
Maayan Netzer is the Team Lead for Customer Success at PeerSpot, where she has worked since 2024. With a background in clinical dietetics and customer success management, she focuses on empowering team members and delivering tailored solutions to clients.
Current Role at PeerSpot
Maayan Netzer currently serves as Team Lead in Customer Success at PeerSpot, a position held since 2024. In this role, she focuses on empowering team members through active listening and mentorship. She emphasizes fostering a culture of open communication, which is essential for team dynamics and client relationships. Her responsibilities include delivering tailored solutions and strategic guidance to ensure clients achieve their goals with the company's offerings.
Previous Experience at PeerSpot
Maayan Netzer worked at PeerSpot from 2021 to 2024, initially as a Customer Success Manager for two years, followed by a role as Senior Customer Success Manager for six months. During her tenure, she identified new opportunities and provided support to clients, focusing on nurturing trust-based relationships. Her efforts contributed to enhancing client satisfaction and driving revenue growth.
Background in Healthcare and Nutrition
Before her roles in customer success, Maayan Netzer worked as a Clinical Dietitian at Clalit Health Services from 2016 to 2021 and at Maccabi Health Care Services from 2018 to 2020. Her background in healthcare provided her with insights into client needs and the importance of tailored solutions. This experience complements her customer success roles by allowing her to understand clients' unique requirements.
Education and Qualifications
Maayan Netzer studied at The Hebrew University of Jerusalem, where she earned a Bachelor of Applied Science (BASc) in Nutrition Sciences from 2010 to 2013. This educational background laid the foundation for her career in healthcare and customer success, equipping her with the knowledge necessary to support clients effectively.
Sales Management Experience
Maayan Netzer has experience in sales management, having worked as a Sales Manager at Gaya Cosmetics from 2011 to 2013. This role allowed her to develop skills in exceeding sales targets and driving revenue growth, which she later applied in her customer success roles.